Access Entitlements

Access entitlements are the base layer for all of your access products. Entitlements get tied to your guests profile and allow them access to whenever you specify.

Options

Access entitlements can be configured with a number of different options to ensure they work with your ticket’s requirements.

Season

You can optionally specify a season the ticket is valid for, so that guests cannot use the tickets of a previous season.

Activities

You can optionally specify the activities this access entitlement is involved in. We recommend adding this, as it will help when searching for your entitlement.

Entitlement Title

You must specify the title of the entitlement. We recommend a title that describes the entitlement’s use cases, or summarizes its rules. For example, “Full Day Access”, or “Full Season Access”, or “Season Access with Blackouts”. This title will be visible to the access scanner.

Default Scope

The default scope of an access entitlement determines the duration of the validity of the rules. There are a few options:

  • Between First and Last Use: Must be used while access is still valid.
  • Inventory Use Date Only: Used on date of access.
  • Inventory Use Only: Just used to pull from inventory

Default Uses

The number of default uses on an access entitlement determines the number of times an entitlement on a ticket can be activated. Each activation will still follow the rules. This works great for multi-day tickets.

Entitlement Description

You can optionally provide a description of the entitlement. This can help your team identify what the entitlement was created for. We recommend describing the expected behavior of the entitlement.

Entitlement Rules

There are a number of different rules you can attach to an access entitlement. This determines how the ticket will be able to be used: when, and where. You can add as many rules as needed, and our system will combine them to limit the ticket’s access.

Time Based Rules

  • Valid on a specific date

    • Grants access on only one day.

  • Valid for a list of specified days

    • Grants access on specified days of the week.

  • Valid from a specified start time

    • Grants access on a day, only after the given time.
    • Useful for discounted evening-only tickets.

  • Valid between a start and end date

    • Grants access on any date within the given range.

  • Valid between a start and end time

    • Grants access on a day, only between the given range.

  • Valid for a length of time

    • Grants access for a given duration of time.
    • Useful for tickets that limit guests to a session.

  • Invalid from a specified start time

    • Grants access on a day, only before the given time.
    • Useful in conjunction with other rules to create “after hours” tickets.

  • Invalid between a start and end date

    • Grants access on any date not within the given range.

  • Invalid between a start and end time

    • Grants access on a day, only outside the given range.

  • Invalid on a specific date

    • Grants access on a day, only if it is not the given date.
    • Useful for creating tickets with blackout dates.

  • Invalid for a list of specified days

    • Grants access on a day, except the specified days of the week.

  • Valid on an inventory date

    • Grants access only on the sold date in the inventory calendar.
    • Requires “Date-Specific” inventory in the inventory calendar.

  • Valid on an inventory time

    • Grants access only at the time reserved in the inventory calendar.
    • Requires “Date & Time-Specific” inventory in the inventory calendar.

Location Based Rules

  • Allow access at points
    • Will only grant access at the specified access point locations.
  • Deny access at points
    • Will grant access at all access point locations, except those specified.

Where Used

In this section of the page, you can see all access products that make use of this entitlement.