Roles and Permissions

Terms

  • Classification: A set of properties that all team members would inherit. Properties can include, roles, jobs, and entitlements.
  • Roles: Overarching titles that have give an employee a baseline level of functionality
  • Permissions: Give employees a specific set of functionality.
  • Jobs: A list of current job titles at your property. These jobs can unlock specific functionality. Ex. Instructors, line cooks.
  • Entitlements: Are rights given to a group of people in a classification. These entitlements can be for access or a discount.

Administrator

These classification types are for anyone who needs similar access as the account owner—- they can see and manage almost everything.

Account Owner

An Account Owner is a special type of Administrator that can perform all actions, including closing the account. There can only be one Owner for an account.

  • All permissions

Account Config

This role is for someone who needs to do more complex configurations who can add API keys

  • Future

Account Billing

  • Installed Modules
  • SnowPay Account
  • Payment Cards
  • Invoice History
  • Optional Modules
  • Current Invoice

Account Security

These roles can invite additional users to your account, and if compromised by an attacker would allow them to invite users under their control.

  • Add and manage all users

Manager

These classification types are for anyone who needs permissions to work or manage a part of the business—they can see and manage almost everything if given all the manager roles so be strategic when assigning roles with these permissions.

Access Products

  • Access Entitlements
  • Guest Selection
  • Locations
  • Product Packages
  • Tickets & Passes
  • Tags
  • Inventory Calendar
  • Access Groups
  • Access Scanners
  • Activity Shops
  • Scan Locations
  • Access Products
  • Access Ages

Accounting

  • Sales
  • Refund Reasons
  • GL Codes
  • Daily GL Accruals
  • General Ledger
  • GL Report
  • Charge Hierarchy
  • Sales by Product
  • Fraud Warnings
  • Taxes & Fees
  • Sales by Shop
  • Promotion Calendar
  • Group Sales/AR
  • Cashier History
  • Sales by Cashier
  • Coupons & Vouchers
  • Voids/Refunds
  • Disputes
  • Vouchers & Coupons
  • Discount Entitlements

Food and Beverage

  • Modifier Sets
    • F&B Items
  • F&B Vendors
  • F&B Groups
  • Ingredients
  • F&B Recipes
  • Modifiers
  • Plates & Presentation
  • F&B Items
    • F&B Shops
  • Commissary

General Setup

  • Daily Reservations
  • Activities
    • Interactions
  • Site Settings
  • Locations

Group Sales

  • Group Sales
  • Lessons
  • Lesson Products
  • Lessons
  • Lessons Calendar

Marketing

  • Image Library
  • News Posts
  • Product Tiles

Operations

  • Conditions Report
  • Current Attendance
  • Trail Report
  • Lifts & Attractions
  • Visitors

Rental

  • Rental Shop
  • Daily Rentals
  • Rental Entitlements
  • Rentals Calendar
  • Rental Products

Retail

  • Retail Items
  • Retail Item Groups
  • Retail Item Sizes
  • Retail Item Tags
  • Warehouses
  • Retail Products
    • Stock Rooms
  • Retail Item Inventory
  • Retail Shops
  • Retail Item Colors
  • Retail Vendors

Risk Management

  • Waivers
  • Trail Report
  • Overview

Security

  • Can add and manage and Non Administrator Roles
  • Team Classification
  • Team Members
  • Password & MFA Rules
  • Jobs & Positions

Employee Roles

Cashier

  • POS

Instructor

  • Future

Guest Services

  • Guest Search
  • Sale Search
  • Access Control
  • Arrivals Calendar
  • Daily Reservations

Default

  • Welcome
  • Overview (Dashboards)
  • All Courses (Learning)
  • Upcoming Events
  • Peripherals
  • Knowledgebase
  • Global Settings
  • Activities
  • FAQ
  • POI Locations (KILL)
  • Tags
  • Team Dashboard
  • Welcome

Special Permissions

Create Coupons

  • Can create coupons, service recovery and promotional codes and vouchers.

Send Coupons

  • Can send coupons, service recovery and promotional codes and vouchers to guests

Refund/Revoke

  • Can refund and revoke sales